Ngaakau Tapatahi Facility Management provides turn key solutions that are built, supplied and installed complete and ready for immediate use. We co-ordinate the operational management of your land and buildings, facilities and services to ensure your practice is compliant and safe.
Ngaakau Tapataki Business Units
Chief Executive Officer
[email protected]
Executive Officer
pouamahaere@ngakautapatahi.org.nz
General Manager
[email protected]
Governance
The organisation is a charitable entity, with 7 board members whose backgrounds and skills cover business administration, clinicians, social work, legal, and accounting skills and experience.
Complaints Suggestions & Compliments
Ngaakau Tapatahi is committed to providing an experience of the highest possible quality.
To improve our service to you, we welcome your feedback. To comment on our service, to complain or to discuss problems or concerns you can contact us;
Ngaakau Tapatahi- 07 855 1028 - [email protected]
You can contact us yourself, or a whanau family member or someone else such as a friend can do this for you.
PLEASE NOTE this will in no way adversely affect the quality of care you receive from Ngaakau Tapatahi either now or in the future.
When you use a health or disability service in New Zealand, you have the protection of a Code of Rights. The Code of Health and Disability Services Consumers' Rights provides the following 10 rights:
Right 1: The right to be treated with respect.
Right 2: The right to freedom from discrimination, coercion, harassment, and exploitation.
Right 3: The right to dignity and independence.
Right 4: The right to services of an appropriate standard.
Right 5: The right to effective communication.
Right 6: The right to be fully informed.
Right 7: The right to make an informed choice and give informed consent.
Right 8: The right to support.
Right 9: Rights in respect of teaching or research.
Right 10: The right to complain.
How to make a complaint
www.hdc.org.nz/making-a-complaint
